MMC Mariusz Gola, ul. Rybacka 24 lok. 12, 84-200 Wejherowo, NIP: 5882403782, REGON: 222081096, conducts retail sales via the online store available at
1. General Provisions
- These Terms and Conditions define the rules of using the online store as well as the rights and obligations of the parties to the transaction.
- A customer may be a natural person, a legal person, or an organizational unit with legal capacity.
- The store carries out mail-order sales within Poland and the European Union.
2. Placing Orders
- Orders can be placed through the website 24/7.
- To place an order, the customer must provide the data necessary for its execution.
- After an order is placed, the customer will receive an email confirmation.
3. Prices and Payments
- All prices displayed in the store are gross prices (including VAT).
- Available payment methods:
- traditional bank transfer,
- online payments (e.g., Tpay),
- cash on delivery (if available).
- The store reserves the right to change prices; however, orders placed before the change will be processed at the previous prices.
4. Delivery
- Goods are delivered via courier companies or the Polish Post.
- Delivery costs are specified during the ordering process.
- The standard order fulfillment time is usually 2–7 business days, unless the product has a different availability status.
5. Right of Withdrawal (Returns)
- Consumers have the right to withdraw from the contract within 14 days without giving any reason.
- To exercise this right, the customer must submit a declaration (e.g., by email or in writing).
- Goods must be returned in an undamaged condition (unless opened within normal use).
- Refunds are issued within 14 days from the receipt of the returned goods.
- The right of withdrawal does not apply to:
- goods made to the customer’s individual specifications,
- goods which, for hygiene reasons, cannot be returned once opened.
6. Complaints and Warranty
- The seller is liable to the consumer for conformity of goods with the contract.
- In the case of a complaint, the customer should provide the product together with a description of the defect.
- Complaints are reviewed within 14 days.
- If the product is covered by the manufacturer’s warranty, the customer may also use that procedure.
7. Personal Data Protection
- Customer personal data is processed in accordance with the Privacy Policy and GDPR.
- The data controller is MMC Mariusz Gola.
8. Final Provisions
- These Terms and Conditions are continuously available on the store’s website.
- The store reserves the right to amend the Terms and Conditions; amendments apply to orders placed after the date of publication of the new version.
- In matters not regulated herein, the provisions of Polish law shall apply, including the Civil Code and the Consumer Rights Act.